FAQs

No.  All we need is access to the property.  We will provide all materials and equipment required for the job.

We Have Public Liability And Employers Liability Insurance In Place.

Our reputation depends on our exceptional standards which we take very seriously. However in the unlikely event of any concern, please telephone Damion on 07786 566947, or email info@completecarpetandupholsterycleaning.co.uk, and we will do our utmost to resolve it immediately.

Depending on the type of insurance policy you have, the carpet cleaning cost could be covered by your provider.  If you have had an accident that has resulted in staining to your carpet and or furniture you may be able to claim on your insurance. You should check this first with your insurance provider prior to engaging a professional carpet and upholstery cleaner.

However, in the majority of cases, cleaning costs fall on the owner of the residential or commercial property.

The time it takes to clean up a carpet will depend on the size of the area and the nature of the clean.

A small spot stain removal can take as little as an hour to complete, but may take 3 or 4 hours to dry, depending upon temperatre and humidity.

A large think pile carpet may take considerably longer to clean and dry out.  We do use powerful electric fans to expidite the drying process, but this can still take a few hours in some circumstances.

Complete Carpet and Upholstery Cleaning - Hinckley, Leicestershire

About Complete Carpet and Upholstery Cleaning

We are a proud member of the NCAA and have cleaned thousands of carpets, removed tens of thousands of stains, and helped save our clients thousands of pounds through our thorogh cleaning processes. Why we do what we do has remained unchanged; to provide services that render real value and help people live cleaner and happier lives.

Complete Carpet and Upholstery Cleaning is a family run business,  we do not contract out  our carpet cleaning services. We invest in the best cleaning equipment to enable us to do our job properly and we offer comprehensive carpet and upholstery cleaning services. – We can bring your carpets back to life and get your upholstery looking brand new.

With this dedicated approach we’re proud to have become the go-to cleaner for a number of reputable estate agent and property management companies.

About The NCCA

The NCCA establishes the highest standards within the carpet and upholstery cleaning industry.  It provides training for members in order to achieve the above and keep members abreast of developments such as new chemicals, equipment, new fibres and materials to ensure that all members have adequate public liability insurance.  The NCCA also provides an advisory service to assist with problems and handle complaints smoothly and promptly, thus ensuring that all members live up to the Association motto “Service with Integrity”

We have been in the construction industry for over 30 years and as a family run business reputation is key. Customer satisfaction is always at the top of our list.  We off great customer service throughout our committed team, to give you a pleasant experience and free from hassle installation of your garden room.

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